Easternleaf.com Website Review & Ratings + Eastern Leaf Coupons
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Easternleaf.com Website Review & Ratings + Eastern Leaf Coupons

Eastern Leaf: Products & Services

Eastern Leaf has established itself as one of the leading mail order catalog and online retailers of the alternative gift plants including bonsai trees, lucky bamboo, orchids, and money trees. Eastern Leaf has also expanded its products to include home decor products. The company has served numerous of its clients by promoting them an eco-friendly message. Their products are also widely distributed at weddings and parties as event favours. As the company, warehouse and staff grew, their goal remained the same that is to provide everyone a simple and enjoyable shopping experience with individual personalized service. Variety of flora species which are offered by Easternleaf.com are as follows:-

Eastern Leaf: Company Background

Eastern Leaf was founded in the year 2004 and it was started as a small vendor selling lucky bamboo arrangements at local open air markets in San Diego. By the end of 2004, customer support and feedback lead the company to launch its website and venture into the on-line realm. The office of the company is located at Eastern Leaf, Inc. 4789 Cheyenne Way Chino, CA 91710, USA. Jason Chan is the president of the company and the number of employees working in the company is 20.

Eastern Leaf: Customer Feedback & Reviews

"Today my daughter received the gift Bonsai Sago Palm I ordered from you. The palm is in excellent condition and we were both extremely pleased with its health and appearance. I am just writing to thank you for your prompt, efficient and courteous handling of this order and the skill of your gardeners! I also had the opportunity to call in to your customer service line to request a change in the gift card, and the young lady who assisted me was friendly and went out of her way to help. Thanks for making this such a positive experience. I will definitely come back to Eastern Leaf for future bonsai needs." - Justin B

"I just wanted to thank you for the courteous and professional way you handled my recent order. I received my new plants today and they are "wonderful!!! The plants not only look healthy but are very beautiful. I will definitely buy from you again and will also tell all my friends when they asked where I got my "lucky" bamboo from and direct them to Eastern Leaf." - Deb P.

Eastern Leaf: Business Credibility & Trustworthiness

Better Business Bureau (BBB) has awarded Eastern Leaf a rating of B+ on the basis of the level of standard which they meet with a scale ranging from A+ to F. However, the business of the company is accredited by BBB and its BBB file was opened on 3/2/2009. Factors which are responsible for its lower rating are as follows:-

  • Length of time business has been operating.
  • 7 complaint(s) filed against business.

For more details on credibility of the business users can click here.

Eastern Leaf: Website Popularity & Google Ranking

Easternleaf.com has a three-month global Alexa traffic rank of 349,630. The site is based in the US. Visitors to the site view 4.8 unique pages each day on average, and search engines refer approximately 20% of visits to Easternleaf.com. The site has attained a traffic rank of 83,131 among users in the US, where approximately 77% of its audience is located.

According to Compete.com statistical analysis, Easternleaf.com is having a rank of 87,672 by UVS standards accompanied by 18,770 unique visitors. Its Google Page Rank value is 4 out of 10 possible points.

Eastern Leaf: Social Media Presence

Eastern Leaf has its presence on all popular social networking websites like Facebook, Twitter and Google Plus. On Facebook, the company has a good fan following with 1,556 likes whereas on Twitter there are 147 followers with 138 tweets. All other posts related to the offers and latest products can be further checked out at Google Plus.

Eastern Leaf has its own blog as well where detailed information about its products can be found.

Eastern Leaf: Website Security & Safety

All the payment processing on Easternleaf.com is carried out through 128-bit SSL encrypted TLS 1.0 connection. This encrypts all the confidential information submitted by the customers in the form credit card numbers or bank account related information. Further it utilizes MD5 protocol for message authentication and RSA as the key exchange mechanism.

Google Page Diagnostics has regarded Easternleaf.com to be safe for the purpose of browsing as according to their tests, it does not contain any malicious content.

Eastern Leaf: Pricing & Packages

The price summary of several species of flora offered by Eastern Leaf is as follows:-

Plants

  • Limited Time Pot: Chinese Elm 8" Modern Rectangle-$59.
  • Satsuki Azalea - Apple Blossom-$39.95.

Home and Garden

  • Serene Buddha Fountain-$29.95.
  • Water Wheel Pedestal Fountain-$33.75.

Tea Pavilion

  • Glass Tokoname Teapot Handle-$16.
  • Loose Leaf Wooden Container-$12.95.

Koi Pond

  • EasyPro Mini 6' x 6' Pond Kit-$789.
  • Savio Do-It-Yourself Pond Packages 550 gal.-$799.
Eastern Leaf: Shipping Rates & Policies

All of Eastern Leaf's Shipping Rates are calculated per weight and shown on the shopping cart. However, various types of shipping offered by Easternleaf.com are as follows:-

  • 5-7 Day Ground / Flat Rate Ground: Ships 1-2 business days after your order is placed.
  • 3-5 Day Priority: Ships 1-2 business days after your order is placed.
  • 2 Business Days: Ships the same business day if order is placed before 12:00 pm PST.
  • Next Business Day: Ships the same business day if order is placed before 12:00 pm PST.
Eastern Leaf: Payment Methods Accepted

Eastern Leaf allows only two types of payment methods which are Credit Cards and PayPal Checkout. It accepts all types of Credit Cards like VISA, MasterCard, American Express and Discover. However, PayPal is considered to be much more secured and easy mode of payment. Although, keeping in view the convenience of the customers the methods of payment are very limited.

Eastern Leaf: Returns, Refunds & Exchange Policy

They value their relationship with you and assure your satisfaction. Their commitment to you is that you may return any unused item (except personalized items) in their original condition within 30 days of receipt for a refund, credit or exchange (minus shipping & handling). Items must be returned to Eastern Leaf, 4789 Cheyenne Way, Chino, CA 91710, USA. You must include your packing slip with the return, however shipping and handling fees are non-refundable.

Eastern Leaf: Product images & screenshots
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